Acceptable Use Policy

Version: 2026-10-14 Effective: 14 October 2026

In short. Use Readerr for lawful content that you have the right to publish, on websites you run. Use the Service, its limits and Trials fairly, and always keep the AI label and the AI markings in the audio files. The text-to-speech model behind Readerr comes with its own licence, and its use restrictions bind you too; we reproduce them word for word in Section 3. If these rules are broken, we may disable audio or suspend an Account, as set out in the Terms.

1. Scope

1.1. This Acceptable Use Policy ("AUP") is part of the Terms of Service ("Terms"). Terms defined in the Terms have the same meaning here.

1.2. It applies to every Customer and to everyone who uses Readerr through a Customer's Account, credentials or Integrations. You make sure that your staff and anyone else you let use Readerr follow it.

1.3. It covers Customer Content, the Audio, the Player and any other use of the Service.

2. Our rules

You must not use Readerr, and must not let others use it, to do any of the following.

Content

2.1. Send, convert or publish content that is illegal, or that promotes or facilitates illegal activity.

2.2. Send, convert or publish content that infringes the rights of others, including copyright, trademarks, personal rights (such as reputation and image) and privacy.

2.3. Convert content you do not have the right to publish as Audio.

Sites and volume

2.4. Connect a website you do not own or are not authorised to run.

2.5. Send spam, or generate Audio in bulk for placement on other people's websites, for example by scraping articles from third-party websites and converting them.

Limits and Trials

2.6. Get around character limits, Plans or Trials. This includes creating several Accounts, changing domains or sharing Accounts to get more Trials than the Offer allows, or to use more characters than you have paid for.

Security and infrastructure

2.7. Attack, probe, overload or disrupt Readerr or the networks and services it uses, including by denial-of-service attacks, uploading malicious code, or testing vulnerabilities without our written permission.

2.8. Access the Service, data or Audio of other Customers, or use credentials, such as API keys, that are not yours.

2.9. Put instructions into Customer Content that try to make the automated tools we use to prepare text for reading, including AI language models, behave differently from their intended purpose, or to change what the Audio says.

2.10. Copy, decompile or reverse engineer the Service, except to the extent the law allows it or the licence of a component (such as an open-source plugin) permits it.

Honesty and AI markings

2.11. Impersonate us, another Customer or any other person or organisation, or give the false impression that Audio is published by someone else.

2.12. Remove, hide, cover or weaken the AI label in the Player.

2.13. Remove or alter the metadata or other marks in Audio files that show they were generated by AI, such as signatures or watermarks, whether they are there now or added later, or use Audio outside the Player without a clear notice that it was generated by AI.

3. Restrictions from the licence of the text-to-speech model

3.1. The text-to-speech model or models we use may be licensed under licences that contain use restrictions. Currently, the text-to-speech model used by Readerr is licensed under the BigScience Open RAIL-M License (dated August 18, 2022). The use-based restrictions in paragraph 5 and Attachment A of that licence apply to every user of Readerr. A copy of the licence is published on our website: model licence.

3.2. Because Readerr uses that model to produce the Audio, you agree to the restrictions below. They are reproduced word for word from Attachment A of the licence. In them, "the Model" means the text-to-speech model used by Readerr. They apply to your use of Readerr and of the Audio. They are binding and enforceable in the same way as the rest of this AUP.

You agree not to use the Model or Derivatives of the Model:

(a) In any way that violates any applicable national, federal, state, local or international law or regulation;

(b) For the purpose of exploiting, harming or attempting to exploit or harm minors in any way;

(c) To generate or disseminate verifiably false information and/or content with the purpose of harming others;

(d) To generate or disseminate personal identifiable information that can be used to harm an individual;

(e) To generate or disseminate information and/or content (e.g. images, code, posts, articles), and place the information and/or content in any context (e.g. bot generating tweets) without expressly and intelligibly disclaiming that the information and/or content is machine generated;

(f) To defame, disparage or otherwise harass others;

(g) To impersonate or attempt to impersonate (e.g. deepfakes) others without their consent;

(h) For fully automated decision making that adversely impacts an individual's legal rights or otherwise creates or modifies a binding, enforceable obligation;

(i) For any use intended to or which has the effect of discriminating against or harming individuals or groups based on online or offline social behavior or known or predicted personal or personality characteristics;

(j) To exploit any of the vulnerabilities of a specific group of persons based on their age, social, physical or mental characteristics, in order to materially distort the behavior of a person pertaining to that group in a manner that causes or is likely to cause that person or another person physical or psychological harm;

(k) For any use intended to or which has the effect of discriminating against individuals or groups based on legally protected characteristics or categories;

(l) To provide medical advice and medical results interpretation;

(m) To generate or disseminate information for the purpose to be used for administration of justice, law enforcement, immigration or asylum processes, such as predicting an individual will commit fraud/crime commitment (e.g. by text profiling, drawing causal relationships between assertions made in documents, indiscriminate and arbitrarily-targeted use).

3.3. The licence also states that no use of the output of the Model may contravene any provision of the licence. The restrictions above therefore also apply to the Audio.

3.4. The AI label in the Player and the markings in the Audio files are how Readerr discloses that the Audio is machine generated (restriction (e)). This is one more reason why Sections 2.12 and 2.13 apply.

3.5. If you let anyone else use Readerr or the Audio, you must make these restrictions binding on them as well.

4. Reporting a breach

4.1. If you think someone is breaking this AUP, write to [email protected].

4.2. Reports of illegal content follow the procedure on the Reporting content page.

5. What happens if you break this AUP

5.1. If you or your Customer Content break this AUP, we may disable access to specific Audio, suspend the Service for your Account, or end your contract, as set out in the Terms (Section 14, Suspension, and Section 15, Cancellation, termination and wind-down).

5.2. Our response is proportionate. Where it is enough, we act only on the affected content. We tell you what we did and why, as set out in Section 21 of the Terms.

5.3. If we have to act because of a law, a court order or a request from an authority, we may do so without advance notice.

6. Changes

6.1. We change this AUP in the same way as the Terms (Terms, Section 18). If the licence of a text-to-speech model we use changes its use restrictions, or we start using a model under a different licence, we update Section 3 and tell you.